The website chat widget is a small chat bubble that appears on your website, allowing visitors to instantly start a conversation with your AI agent. It’s like having a helpful assistant available 24/7 on every page of your website.Think of it as your AI agent’s office hours extended to “always open” - right where your customers are browsing and shopping.
Keep messages conversational - friendly but professional
Be specific and helpful - generic responses frustrate customers
Offer alternatives - if AI can’t help, suggest other options
Follow up - ensure customer questions are fully answered
Remember: Your website widget is often the first personal interaction customers have with your business. Make it count by being helpful, responsive, and genuinely useful. The AI does the hard work - you just need to set it up thoughtfully!