Skip to main content
Settings holds everything that is not day-to-day inbox or campaign work: your own profile and notifications, workspace-wide options, team access, quick replies and tags, shipping and payment rules for the AI agent’s checkout, and developer access. Open it from Settings at the bottom of the sidebar; it opens on Profile.

Find a setting

The left column groups the pages. The search box at the top (Search settings…) filters the list by page name and by common words such as “currency”, “invite”, “password” or “webhooks”. If nothing matches you see “No settings found”. Pages you edit in place (Profile, Notifications, Communication, General, Payment and the webhook section of API Keys & Webhooks) show a bar reading Unsaved changes with Save changes and Discard as soon as you edit something. Nothing is applied until you click Save changes. Team Members, Shipping, Macros and Conversation Tags save each item from its own dialog instead.

The pages

Personal

These pages affect only you.

Workspace

Automation

Commerce

Developer

Billing is not under Settings. Plans, credits and invoices live under Billing in the sidebar; see Plans and credits.

Who sees which page

A page only appears in the list if your role can view the area it belongs to. With the predefined roles: Seeing a page does not always mean you can change it: saving on General requires settings edit access, changing shipping or payment requires orders edit access, and inviting or removing teammates requires the matching team-management actions. The full matrix is in Team and roles.

Common tasks

Language

The app itself is available in English, Arabic and Spanish. The switcher is Language at the bottom of the sidebar, not in Settings; see Profile and notifications.