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Settings holds everything that is not day-to-day inbox or campaign work: your own profile and notifications, workspace-wide options, team access, quick replies and tags, shipping and payment rules for the AI agent’s checkout, and developer access. Open the workspace menu at the top of the sidebar and choose Settings; it opens on Profile. The same menu holds Team members and Plan and billing when your role allows them, plus Language and Sign out, and it lists your workspaces if you belong to more than one.

Find a setting

The left column groups the pages. The search box at the top (Search settings) filters the list by page name and by common words such as “currency”, “invite”, “password” or “webhooks”, in the language the app is in. If nothing matches you see “No settings match your search”. On a phone the list and the page swap places. Pages you edit in place (Profile, Notifications, Communication, General, Payment and the webhook section of API keys and webhooks) show a bar reading Unsaved changes with Save changes and Discard as soon as you edit something. Nothing is applied until you click Save changes. Team members, Shipping, Macros, Conversation tags and the key list save each item from its own dialog instead.

The pages

Personal

These pages are about you, and every role can open them.

Workspace

Automation

Commerce

Developer

Plans, credits and invoices are not under Settings. Choose Plan and billing in the workspace menu, or click the credits shown under your agent in the sidebar; see Plans and credits.

Who sees which page

A page only appears in the list if your role can view the area it belongs to. Settings itself, and the workspace menu, are there for everyone. With the predefined roles: Seeing a page does not always mean you can change it: saving on General requires settings edit access, changing shipping or payment requires orders edit access, and inviting or removing teammates requires the matching team-management actions. The full matrix is in Team and roles.

Common tasks

Language

The app itself is available in English, Arabic and Spanish. The switcher is Language in the workspace menu, not in Settings; see Profile and notifications.